Dedication and hard work can build a successful business. Paul Herdsman possesses those qualities and the know how to run a successful business. He is the co-founder of the company NICE Global. NICE Global opened in 2014 and is located in Montego Bay, Jamaica. Paul Herdsman was born in Jamaica but currently resides in Florida. The company is doing great and Paul is happy with the decision to station the business in Jamaica.
NICE Global, led by Paul Herdsman helps companies to retain and gain more customers, lower their overhead costs, and increase their revenue. NICE offers these companies with technical support in all areas. One common complaint from the United States customer base is having to deal with automated services that cause the customers frustrations to rise. NICE offers an answering service that ensures that customers get a live agent every time a call is placed.
Paul Herdsman went into this business knowing that several key components were needed. Creating a culture within the workplace is essential. Creating a happy workplace that looks after its employees keeps employee turn around low. If the employees are happy, the need to move on won’t be there. Investing in their employees is another key component. Paul Herdsman knows that a company can hire anyone all day long to fill a position. But in order to be business smart, proper training and the given tools needed can help both the employee and the business be successful. See This Page to learn more.
Incentives is another key factor. Incentives are given to employees based on their performances. It isn’t based on how many emails are sent or presentations given, instead it is based on positive results the company is getting from an employee’s performance. Referral programs help bring new talent to the company and keeps the company’s vibe to be more like a work family.
Related Reference: https://www.crunchbase.com/person/paul-herdsman
Check out his successes in his profile on Linkedin.